Certopolis

Project Management Professional (PMP)

Variance thresholds and escalation paths in project governance

A variance threshold is the size of deviation that must be reported upward with an explanation. GAO says stakeholders should agree it and write it into a governing document, and review it periodically. When a variance passes it, the project manager reports it to management with the cause and recommended corrective actions.

Where thresholds come from

Task 1 of the PMP content outline's Business Environment domain, 'Define and establish project governance', includes outlining governance escalation paths and thresholds, alongside defining success metrics and setting up structure, rules, reporting and policies through organizational process assets.

GAO's schedule guide says the threshold for reporting schedule variances varies by program size, complexity and risk. All stakeholders should agree on it, and it should be formally defined in a governing document that considers how many days an activity is late and how much float it has. A template's default value is a starting point at most.

What happens at the threshold

If a variance exceeds the threshold, GAO says it is reported to management with a detailed description that includes the cause and recommended corrective actions. Below it, the project manager handles it within the authority governance gives.

Example: the governance plan lets the project manager absorb cost variances up to 5 percent. A supplier price rise is forecast to take the project to 8 percent over. The project manager raises it with the sponsor, the next level on the escalation path, as soon as the forecast shows the breach, and brings the cause, options and a recommendation.

Keeping thresholds useful

GAO's cost guide says variance analysis thresholds decide which variances need analysis and a narrative explanation in the contract performance report. Thresholds should be periodically reviewed and adjusted so they keep giving management the view it needs of current and potential problems. Freezing them for the life of the project to keep reports comparable works against that.

Where the exam catches people

  • Believing the template's default threshold is enough: GAO says stakeholders agree the threshold and define it in a governing document.
  • Believing thresholds should never change so reports stay comparable: GAO says to review and adjust them periodically.
  • Believing a forecast breach can wait until it happens: once the forecast shows the tolerance will be exceeded, it goes to the next level.
  • Believing every variance goes to senior management: only those beyond the agreed threshold are reported upward with cause and corrective action.

Written from PMI's documentation

Try 3 questions on this

Pick an answer to see why each option is right or wrong.

  1. While setting up governance for a predictive project, the project manager must decide the size of schedule variance that triggers a report to management. The organization's template offers a default value. Which of the following should the project manager do?

    Right. In the game that’s Renown for your Business Environment building.

    Not that one: B is right. In the game your Business Environment building would lose a little Renown, and this question would come back later.

    Show the full explanation and doc quotes

    A variance beyond it is reported to management with its cause and recommended corrective actions.

    Written from www.gao.gov/assets/d1689G.pdf

  2. At a quarterly governance meeting on a predictive project, the sponsor proposes keeping the variance analysis thresholds set at kickoff unchanged until closeout, so that monthly reports stay comparable. Which of the following should the project manager do?

    Right. In the game that’s Renown for your Business Environment building.

    Not that one: C is right. In the game your Business Environment building would lose a little Renown, and this question would come back later.

    Show the full explanation and doc quotes

    Freezing them for comparability works against that purpose.

    Written from www.gao.gov/assets/d20195G.pdf

  3. On a predictive project, the governance plan lets the project manager absorb cost variances up to an agreed tolerance. A supplier price rise is now forecast to push costs beyond that tolerance. Which of the following should the project manager do?

    Right. In the game that’s Renown for your Business Environment building.

    Not that one: B is right. In the game your Business Environment building would lose a little Renown, and this question would come back later.

    Show the full explanation and doc quotes

    Once a deviation is forecast to exceed that tolerance, the decision passes to the next level on the escalation path, here the sponsor, and it should be raised as soon as the forecast shows it.