CompTIA A+ Core 1
PC won't POST: beep codes, minimal config and CMOS for A+
Work from the outside in: outlet, cables and PSU switch, then internal LEDs, where no LEDs with good cables points to the power supply. If it powers on but does not POST, read the POST or beep codes and strip to the CPU and one RAM stick, swapping that stick before blaming the motherboard. Clear CMOS when bad firmware settings leave the screen blank.
No power at all
Intel's no-power steps: test the outlet with a device you know works, check the surge protector or power strip, confirm the PSU switch is on (I is on, O is off), and try a different power cable.
Then open the case and reseat the power connections. Reconnect only the 24-pin and CPU power cables to the motherboard. LEDs on internal components show the system is getting power.
If there are still no LEDs, the PSU may be faulty. Test with a known-good power supply.
If the board powers on from its onboard button or by shorting the PWR_SW header pins, the case power button or its wiring is the problem.
Powers on but no POST
POST codes appear on a motherboard display or a POST test card in a PCIe slot. Beep codes are heard only if a buzzer speaker is connected to the motherboard's onboard header. Intel's example: three beeps might mean no video card was detected.
Minimal configuration: remove the GPU, storage including M.2 drives, and peripherals, leaving the CPU and one RAM stick in the first slot. Add parts back one at a time. Intel says to swap the RAM stick at least once, because the stick in use may be the fault.
If it still fails after that, the motherboard, PSU or CPU may be faulty. Swapping in spare parts is the easiest test.
Memory beep codes
On Intel desktop boards, three one-second beeps mean a memory issue. Intel's steps, in order: seat the modules properly and lock the latches; make sure the memory is supported by the board by checking its speed and size; then test the modules one at a time, or try known-working modules.
If the beeps started after adding a module and reseating did not help, check that the new module is supported before testing modules one by one.
Clearing CMOS
Intel describes CMOS as a small amount of memory on the motherboard that stores the BIOS settings. Clearing it resets them to factory defaults and may help with no-boot or no-display problems.
Two methods: move the CMOS jumper (usually three pins near the battery) from 1-2 to 2-3 for one to five minutes, or unplug the system, remove the motherboard battery, wait one to five minutes and reconnect it. Jumper position and wait time depend on the motherboard.
Where the exam catches people
- Believing a no-POST system with only CPU and one RAM stick needs a new motherboard: swap the RAM stick first.
- Believing silence means there are no beep codes: you need a buzzer speaker on the motherboard header to hear them.
- Believing memory beeps after an upgrade always mean a dead module: after reseating, check the board supports the module's speed and size.
- Believing a blank screen after firmware changes needs new hardware: clearing CMOS restores the default settings.